This policy (together with our terms and conditions and any other documents referred to on it) informs you what personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will use it. Our detailed privacy document is available to download by clicking here.
We may collect and process the following data about you:
- Information that you provide by filling in forms on our site www.coberhill.co.uk This includes information provided at the time of registering a booking on our site, signing up to a newsletter and requesting a new brochure. We may also ask you for information when you enter a competition or promotion through www.coberhill.co.uk or through our social media channels.
- If you contact us, we may keep a record of that correspondence on our internal systems (secure systems).
- Details of transactions you carry out through our site and of the fulfilment of your bookings.
- Details of your visits to our hotel including, but not limited to, traffic data, location data, web-logs and other communication data.
IP addresses and cookies
We may collect information about your computer, including where available your IP address (location), operating system (for example Windows) and browser type (for example Google Chrome), for system administration and to report information to our makrketing and development team. This is generic statistical data about our users browsing actions and patterns, and does not identify any individual or personal information.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
- To estimate our online audience scale and user usage pattern.
- To store information about your preferences when using our online pages, and so allow us to customise our site according to your individual interests.
- To speed up your searches so we can identify what you are searching for quicker.
- To recognise you when you return to our site.
Unfortunately, the transmission of information via the internet is not completely secure. Athough we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
What we do with the information we collect
We use information we store about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes. Consent could be ticking a box to receiving a newsletter or signing up to a promotion.
- To carry out our obligations arising from any contracts entered into between you and us.
- To notify you about changes to our service or business.
We may also use your data to provide you with information about goods and services which may be of interest to you and we may contact you about these by post or telephone if we have permission from you.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you. And providing you gave us consent to contact you.
If you are a new customer we will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data (the booking form).
We do not sell, rent or pass on any information about our customers to third parties and we do not disclose information about identifiable individuals to our advertisers.
Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985 and which are not treated by us as third parties.
We in the following circumstances and notwithstanding the foregoing, we may disclose your personal information to third parties:
- If Cober Hill or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Cober Hill, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by sending a letter highlighting this to Cober Hill. Our details are on our Contact page.
Cober Hill may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
2 Night Midweek Getaway
£119.00 per person for a 2 Night Midweek stay on a Dinner, Bed & Breakfast tariff.*
* OFFER NOT AVAILABLE ONLINE. EXCLUDES GROUP BOOKINGS, CREATIVE HOLIDAYS, SUMMER SEASON, CHRISTMAS AND NEW YEAR DATES.
For group visits, please contact us for prices, availability and to discuss your requirements.
Have some questions or would like to book? You may contact us through the information below.
Cober Hill, Cloughton, Scarborough, North Yorkshire, YO13 0AR
"All my guests have been pleasantly surprised with the venue and lovely staff, and I have booked again for next year."Simply Stitch - October 2019
"A wonderful stay. Everyone was so kind and helpful. Wonderful rooms, food etc."Wakefield Quakers - October 2019
"The highlights of my stay were the course that I attended and the lovely people I met. The staff were so friendly and helpful."Gill Savage - October 2019
"Lovely tutor, great company, great new skills to develop."Crafty Cards with Shonagh Moore - October 2019
"All members of the group have enjoyed their stay. The food is excellent and we got the weather that was ordered. We will all be coming back to our second home 'Cober'."Beryl's Painting Group - April 2019
"I would just like to say a big thankyou. My friend and I have just had afternoon tea at Cober Hill and wanted to say we thoroughly enjoyed our very relaxing afternoon. The staff are very friendly and we couldn't fault the food. Highly reccommend!"Pat Marsh - April 2019
"The staff were wonderful, they worked hard to make our stay amazing. Thank you!"Arjuna Ishaya - March 2019
"Very helpful but not obtrusive staff. Self service teas & coffees made us feel at home. Wonderful food, gorgeous location and building."Private Guest - March 2019
"We have had a great weekend. I have only had good reports from my friends."Kings Church Darlington - March 2019
"Excellent meeting rooms, bedrooms, food and admin. Thanks for another good stay with you, see you next year."British Lichen Society - March 2019
"It's great value for money, staff are always great, facilities work for us and suit our needs and the location is fantastic."Trish Hobman - January 2019
"We were a party of 10 lady quilters and the theatre room was just right - tea making - washing up places - perfect just down the stairs. The friendlyness of the staff and the freedom to get on with our sewing were both highlights too. You are the best venue I have stayed at. The scenary is magnificent. Don't change."Sandra Whitfield - November 2018
"Everything has been very special! The service and smiles and lovely food at mealtimes, the house and rooms are spotless, and the tremendous atmosphere is very relaxing - especially in the grounds."Richard Gawthorpe Art - September 2018
"Delightful staff and warm atmosphere. The traditional values make this a change from 'modern living'!"Mavis Price - September 2018
"The highlights of my stay were the enduring warmth & friendliness of the place, and the wonderful staff keeping true to the ethos of Cober Hill, striving in the changing world to maintain the high standard."Private Guest - July 2018
"I come to Cober Hill to relax, to walk, to read, to enjoy good food, comfortable sitting rooms and beautiful gardens! Everything of beauty is here. Every creature comfort is provided. Cober Hill is a wonderful place to relax and enjoy the beautiful scenery. It is also very good value for money."Rosemary Donaldson - July 2018
"We've been coming for the last 12 years and have always appreciated the welcome, care, service and the food!! The time here with you flies by all too quickly, thank you."Bryan and Karen Witty - June 2018
"The highlights of our stay were the wonderful surroundings, the excellent food and the warm, friendly atmosphere created by delightful staff who work so hard to give excellent service. Can't wait to come again next year!"Yorkshire Pastellists - June 2018
"Cober Hill is a very special place - not only the accommodation & facilities, but the staff are so welcoming and all are fabulous with our children. Many thanks to everyone."Mowbray Primary School - May 2018
"It is a beautiful hotel with amazing grounds that the children couldn't wait to explore! Thank you so much for a fantastic stay, the children have loved every minute of it. The prices were reasonable and the facilities were perfect for us!"Todwick Primary School - May 2018
"Large enough for our party, good walking area and reasonably priced. All the staff have been helpful and understanding, patient and polite at all times. Impressed with the spacious rooms - especially singles. The grounds are beautiful and it is very quiet - noticeably at night."Churches Together in Bingham - May 2018
"You ticked all the boxes. I live locally in Scarborough and there is no where better to visit than Cober Hill! You can't improve on perfection - this is Heaven on Earth."Private Guest - May 2018
"I must say having been to Cober Hill since the mid 50s, then working there in the mid 60s, in essence it really doesn't change. The staff have always been friendly, helpful and considerate to the guests needs. This is partly what makes Cober Hill so special. I loved it as a child, as did my children, and now my grandchildren are doing the same - building friendships which last all year until they meet again. I just wish I was able to bottle up the essence of Cober and get it out occasionally when the weather is grey!"Jenny Gladwell - April 2018